Skip to main content
Sellfern’s role-based access system controls which features and stores each team member can see. You assign a role when creating a user, then optionally refine access with store assignments and page-level permissions. Only users with the Admin role can access Settings → Users.
Settings — Users

Settings → Users: the user creation form and team list

​
User roles

Use Admin sparingly. For everyone else, start with the role that most closely matches their responsibilities, then use store assignments and page permissions to refine access.

​
Creating a new user

1

Go to Settings → Users

Navigate to Settings in the sidebar, then select Users.
2

Fill in user details

Enter the user’s email address, select their role, and choose their preferred language.
3

Configure role-specific settings

For Supplier users, select the supplier record. For Fulfillment Support users, select accessible suppliers. For Manager and Support users, assign stores with the store selector.
4

Configure page permissions

Open Page & Sub-Tab Access to grant or restrict access to specific pages and nested tabs.
5

Create the user

Click Create User. Sellfern sends an activation email and sets the user’s status to Pending.

​
Page and sub-tab permissions

The Page & Sub-Tab Access panel controls access to individual navigation items and nested tabs.
  • Pages correspond to main navigation items such as Dashboard, Order Ingestion, Fulfillment, and Analytics.
  • Sub-tabs are features within each page.
  • Checking a page grants access to its sub-tabs.
  • After enabling a page, you can uncheck specific sub-tabs to restrict access.
This is useful when a team member needs part of a page but not every tab. Admin users have all permissions enabled by default and cannot be restricted through this panel.

​
Managing existing users

To edit a user, hover over their card in the user list and click the Edit icon. The user’s current settings populate the form. Make changes and click Update User. User statuses include:
  • Active — the user can log in and access the system.
  • Inactive — login is blocked.
  • Pending — activation email has been sent but the user has not set a password.

​
User activation flow

When you create a user, Sellfern sends an activation email. The account remains Pending until the user clicks the link and sets a password. After activation, the status changes to Active. If a new team member does not receive the email, ask them to check spam and verify the address was entered correctly.
Deleting a user is permanent. If you may need to restore access later, set the user to Inactive instead.

​
API and automation guidance

User-management screens are product administration workflows. Public integrations should use the reviewed V1 documentation in the developer quickstart and API Reference.