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Documentation Index

Fetch the complete documentation index at: https://docs.sellfern.com/llms.txt

Use this file to discover all available pages before exploring further.

Settings is the admin hub where you configure your organization before importing orders or using fulfillment workflows. Instead of a single long tab row, the Settings page opens on a grouped landing screen so you can navigate directly to the area you need.

Settings groups

Settings is divided into three groups, each covering a distinct part of your workspace configuration.

Organization

TabPurpose
StoresDefine the storefronts your orders are tied to
SuppliersMaintain supplier records for cost and fulfillment workflows
Email MapConnect sender emails to stores for Gmail order sync
VAT/IOSSConfigure VAT and IOSS mappings for EU and international orders
Exchange RatesSet up currency mappings for multi-currency order handling

People & Access

TabPurpose
UsersCreate and manage team members with role-based access
Invite managementReview pending invitations
Change PasswordUpdate your account password
API TokensCreate and manage integration tokens

Operations

TabPurpose
Expense CategoriesConfigure categories used by Operating Expenses
SPU DefinitionsDefine internal base products with product type, sub-type, and optional default supplier
SKU Prefix RulesMap marketplace SKUs to SPUs with priorities and optional store scoping
AI AutomationConfigure AI-driven automation behavior
Order SettingsAdjust order processing defaults
Listing StudioConfigure Listing Studio behavior
Complete these steps before importing a large batch of orders. Getting your foundational settings right reduces unmatched SKUs, missing suppliers, and cleanup work later.
1

Add stores

Go to Settings → Stores and create a record for each storefront you sell on. Orders are tied to stores, so this step must come first.
2

Add suppliers

Go to Settings → Suppliers and add any suppliers you use for production or fulfillment. Supplier records drive cost workflows and are required for the SUPPLIER role.
3

Configure SKU-SPU mapping

Go to Settings → SPU Definitions to define your internal base products, then go to Settings → SKU Prefix Rules to map incoming marketplace SKUs to those SPUs. Do this before relying on automated product matching.
4

Add expense categories

Go to Settings → Expense Categories and create categories for your operating expenses. Setting these up now keeps your expense records consistent from the start.
5

Review user access

Go to Settings → Users and confirm that each team member has the correct role, store assignments, and page permissions for their responsibilities.
Configure your stores, suppliers, and SKU rules before importing a large batch of orders. Skipping this step leads to unmatched SKUs and missing supplier assignments that require manual cleanup across many records.

How product mapping works

Product mapping in Sellfern is split into two focused settings that work together. SPU Definitions represent internal base products. Each SPU has a product type, sub-type, and an optional default supplier. SPUs are the normalized targets that Sellfern uses internally — independent of how marketplaces label your products. SKU Prefix Rules connect the SKUs that arrive from marketplaces to your internal SPUs. Each rule has a priority and can optionally be scoped to a specific store, giving you fine-grained control over how SKUs are matched. Use higher-priority rules for specific exceptions — for example, a store-specific SKU variant that should map to a different SPU than the default. Use lower-priority rules for broad fallback mappings that cover the general case. Sellfern evaluates rules in priority order and applies the first match.
The tabs and cards visible in Settings depend on your role and the page permissions your admin has configured. If you cannot see a setting described here, ask an admin to check your access under Settings → Users.